Welcome to Shelterwala, a community-driven hostel platform. By using our website and services, you agree to the following terms and conditions.

1. Acceptance of Terms

By accessing or using the Shelterwala website (“Site”), you agree to comply with these Terms and Conditions and any other applicable laws or regulations. If you do not agree to these terms, please refrain from using our services.

2. Services Provided

Shelterwala provides accommodation booking services for individuals seeking hostel accommodations. Our services include room booking, payment processing, and customer support.

3. Eligibility

To use our services, you must be at least 18 years old or the legal age in your jurisdiction to form a binding contract.

4. Account Registration

To make a reservation, you must create an account with us. You are responsible for maintaining the confidentiality of your account information and ensuring that all details provided are accurate and up-to-date.

5. Booking and Payment

• All bookings are subject to availability.
• Prices for rooms are subject to change based on demand and availability.
• A confirmed booking is only valid after the payment has been successfully processed.
• Payments for bookings should be made via the provided payment gateway options.

6. Cancellation and Refund Policy

• Bookings can be canceled in accordance with our cancellation policy.
• Refunds, if applicable, will be processed based on the cancellation guidelines. Please refer to the Cancellation Policy for specific details.

7. Use of Website

You agree not to:

• Use the website for any unlawful purpose or in a way that violates the rights of others.
• Harass, defame, or engage in any harmful or discriminatory behavior through our platform.
• Attempt to gain unauthorized access to the website’s features or any other systems associated with it.

8. Privacy Policy

Your use of the Shelterwala website is also governed by our Privacy Policy, which can be found [here]. We respect your privacy and handle your personal information according to the guidelines outlined in the Privacy Policy.

9. Hostel Policies

Each hostel listed on our website may have its own set of policies, such as check-in/check-out times, age restrictions, and additional fees. It is your responsibility to read and understand the individual hostel’s terms before booking.

10. Limitation of Liability

Shelterwala is not liable for any damages or losses that may occur during your stay at any hostel booked through our website. We are also not responsible for any third-party services, including transportation, that may be related to your stay.

11. Modifications to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with the updated effective date. Your continued use of the website after any changes indicates your acceptance of the revised terms.

12. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising from these terms will be resolved in the courts located within [Insert Jurisdiction].

13. Contact Information

If you have any questions or concerns about these Terms and Conditions, please contact us at:

 Email: [Insert Email Address] 

 Phone: [Insert Phone Number]